Frequently Asked Questions:

Q. How can I schedule a photoshoot?

You can schedule a photoshoot easily on our website. We have a convenient online booking system. Simply go to the "Booking" page, fill out the necessary details and we will confirm the booking with you shortly.
If you prefer to book over the phone, you can also reach us directly at 647-201-6624.

Q. What is your availability for photoshoots?

Our availability for photoshoots can be checked directly on our website when booking a photoshoot. Our online booking system that allows you to select a date and time that works best for you. Simply navigate to the booking page to view our availability and choose a slot that suits your schedule.

Q. How long does a typical photoshoot take?

Our photography packages include at property shooting time of up to 1 hour for condos and up to 2 hours for houses. If your photoshoot exceeds these time limits due to specific client requests, additional hours will be charged at a rate of $50 per hour. If you anticipate that your photoshoot may require more time, please inform us in advance so that we can accommodate your needs.

Q. If I provide the lock box code, will you shoot an unattended home?

Yes, we shoot unattended homes. However, it is highly recommended that the agent or agent's assistant be present at the photo shoot.

Q. How soon will I receive the final images?

You can expect to receive your final edited images within 24 hours after the photoshoot. For some large properties it might take us up to 48 hours.

Q. How will I receive my photos?

We will send you a download link that contains all of your images in zip files. Images are typically delivered via electronic download through Dropbox. If preferred, we can also provide download links on other platforms, such as Google Drive.

Q. What is the resolution of the photos I will receive?

We provide two sets of photos. The first set comprises high-resolution images, ideal for printed materials, web and social. The second set of images are specifically optimized for MLS/TREB. Both sets will be provided in JPEG format.

Q. What is the payment process for the photoshoot?

Payment can be made at the shoot, or after the photoshoot within 12 hours of receiving photos. We accept Interac (preferred), cheque and cash. We offer the option for brokerages and busy teams to be invoiced monthly by prior arrangement.

Q. What should I do to prepare the property for the photoshoot?

To ensure a professional and efficient photoshoot experience, it is important that the property is properly cleaned and staged prior to the photoshoot. Follow these home preparation tips to showcase your property in its best light:

  • Clean and declutter: Thoroughly clean each room. Clear countertops to highlight kitchen upgrades. Remove and hide all toiletries, bar soaps, shampoos, etc. Make sure beds are made. Hide all non-essential electrical cords.
  • Minimize personalization: Remove any unnecessary items, personal belongings, picture frames, and excess furniture to create a spacious and visually appealing environment.
  • Let the light in: Open curtains and blinds to maximize natural light. Turn all the lights on.
  • Remove pets and pet-related items: While we love our furry friends, it's best to minimize their presence during the photoshoot. If possible, take pets to a different location and remove any pet-related items such as beds, toys, and food bowls.
  • Consider staging: If you have vacant rooms or areas that could benefit from additional furnishings, consider professional staging. Staging can help buyers visualize the potential of each space and create a welcoming ambiance.
  • Coordinate timing and minimize disruptions: Please refrain from holding an open-house or scheduling any other workers or contractors at the same time as your photoshoot.
  • Please communicate any special requests prior to your appointment.